CBD Store

Return Policy

At [company name], we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within [number of days] days of the purchase date. Please note that certain items may be subject to specific return policies, which will be clearly stated on the product page.

To initiate a return, please follow these steps:

  1. Contact our customer service team by [phone/email/chat] to obtain a return authorization number.
  2. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition to ensure full credit.
  3. Enclose the return authorization number in the package, and affix the shipping label to the outside of the package.
  4. Ship the package back to us using a carrier of your choice. We recommend using a trackable shipping method.
  5. Once we receive your return, we will process your refund within [number of days] days. Please note that original shipping charges are non-refundable.

If you receive a damaged or defective item, please contact us within [number of days] days of receiving the item. We will replace the item at no additional cost to you.

Please note that we cannot accept returns on personalized or customized items, as well as on items that have been used or are not in their original condition.

If you have any questions about our return policy, please contact our customer service team. We are always here to help!

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